Kleber R. Santos

Senior Executive Vice President,

CEO of Consumer Lending

Wells Fargo & Company

Kleber Santos is the CEO of Consumer Lending and a member of the Operating Committee at Wells Fargo. He is responsible for leading more than 35,000 employees focused on providing consumer lending products and services, including Home Loans, Auto Loans, Personal Lending, Credit Cards, Retail Services and Merchant Services.

Prior to leading Consumer Lending, Kleber was head of Diverse Segments, Representation & Inclusion at Wells Fargo. In this role, Kleber was responsible for leading efforts to make the company a place where diversity was reflected at all levels and in every facet of the company’s operations, processes, and programs. His work was focused on creating a more diverse and inclusive working environment and partnering with Wells Fargo’s business leaders to deliver products and services specifically designed to meet the needs of diverse customer segments. He also previously served as interim Head of Human Resources with responsibility for building and implementing the strategies, programs, and infrastructure to develop, engage, and retain strong talent for the company.

Prior to joining Wells Fargo in 2020, Kleber worked for 15 years in a number of senior roles at Capital One, most recently as president of Retail and Direct Banking, accountable for the division’s revenue, product development and marketing, branches and ATMs, and operations. He chaired Capital One’s Retail and Direct Banking Diversity Council and served as executive sponsor of Capital One’s Hispanic/Latinx associates and allies employee affinity group. Kleber also was executive vice president of Capital One’s consumer bank for three years with responsibility for marketing, online and mobile channels, product development, credit underwriting, pricing, and fraud monitoring. Prior to joining Capital One, Kleber was an engagement manager with McKinsey & Company.

A native of Brazil, Kleber holds a bachelor’s degree in civil engineering from Universidade Federal da Bahia, Brazil and master’s degrees in both business administration and management of information technology from the University of Virginia. He previously served as a second lieutenant of infantry in the Brazilian Army Reserve Forces.