Wells Fargo Online^® Technical Requirements

To provide you the most effective and secure online access to Wells Fargo accounts and services, we strongly recommend that you use or upgrade to the latest version of software supported by Wells Fargo. If you have any questions, please contact us.

Browser Requirements

We are continually upgrading our online services to provide you with the most valuable and secure online access. As we add new features and enhancements to our service, there are certain browser versions that do not support these changes. We recommend that you use the latest version of the supported browsers or the Wells Fargo Mobile^® app available, keep your security settings up-to-date and that you enable JavaScript.  In certain circumstances, we may block certain browsers and software from accessing Wells Fargo Online^® and Wells Fargo Mobile app due to possible security risks and may not be able to inform you in advance.

Wells Fargo's minimum encryption requirement for accessing your Wells Fargo account(s) online is 128-bit encrypted browsers. 

For more details, please read the supported browsers page or browser frequently asked questions.

PDF Requirements

Adobe^® Reader^® software is required to access documents being provided to you in PDF format (for example, Online Statements or Spending Reports). Take our PDF test (PDF) to confirm that you have the Adobe Reader software required to view and save PDF files. To access some PDF documents on our site, you may be required to use a later version of Adobe Reader. Download Adobe Reader for free.

Important PDF Reminder:

• For Mac users: If you access a PDF document from a Mac, the PDF may be automatically copied to its desktop or to an easily accessible download folder.
• For PC users: If you access a PDF document from a PC, the PDF may remain among its cached files.

Personal information such as Online Statements or 1099-INT tax statements may easily be accessed by others using the same computer if left on the desktop, in a download folder or in the cache. If you are in a non-secure location, be sure to delete the file after viewing it and empty the Trash (for Macs) and or clear your cache (for PCs).

Wireless Device Requirements

Wireless devices (such as cell phones and pagers) must be text-enabled in order to receive messages via the Alerts Service.

Mobile Requirements

We are continually upgrading our online services to provide you with the most valuable and secure online access. As we add new features and enhancements to our mobile app, there are certain operating systems that do not support these changes.  Download the latest version of the Wells Fargo Mobile app on the devices with operating systems Wells Fargo supports. The Wells Fargo Mobile app is updated on a regular basis to optimize performance, fix issues, and add new features into the app. Download the latest version of the app in the app store. 

For more details, please read the supported browsers page or Wells Fargo Mobile frequently asked questions.

Hardware and Operating System Requirements

Please consult with your browser vendor and Adobe regarding the minimum hardware and operating system requirements that apply to the software versions you are currently using or wish to install.

Links to browser vendor websites, including information on minimum hardware and operating system requirements can be found at the Supported Browsers page.

Please Note: When you make changes to your computer software or equipment, our system may require you to re-confirm your identity online the next time you visit our Web site to conduct online transactions. This is for your own protection.